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 terms and conditions

for internet marketing consultancy services

[confidentiality] Business for Business and its representatives will at all times operate a completely confidential service and will not divulge any information about the Client, the work to be carried out, or being carried out for the Client or by the Client without the Client’s permission.

[information] The Client will provide the Consultant with all relevant information that may affect the outcome of the project.  This may include: information that is internal to the business or external industry specific; any policy decisions, changes or activities that affect the operations of the business; any other information that may possibly affect the outcome of the project.  In the event of a failure to communicate any of the above, Business for Business cannot accept any responsibility for the outcome of the project.

[communication] Progress of the project will be communicated on a regular basis to the Client as detailed in the project brief.  Additional meetings or other extra communication requested by the Client will be considered extra work and charged as such (see extra work.

[web site alterations] All recommendations for Web site alterations, updates, amendments and additions must be carried out in order to ensure the success of the project.  If any of the recommendations are not implemented, the success of the optimisation and Web site promotion process may be compromised.  The consultant reserves the right to refuse to progress the project until such recommendations are implemented.  It is essential that if the Web site has been developed by a third party company that their cooperation is obtained.  This is the sole responsibility of the Client. 

[search engine acceptance] Business for Business can make no guarantees that any specific search engine will accept or list the Client’s Web site, in addition, Business for Business can take no responsibility for misrepresentation of the Client’s company by a third party.  However, every possible effort will be made by the consultant to ensure that the Web site is listed in the most appropriate manner and location.

[reviews] Reviews of progress are carried out as detailed in the project brief, any extra reviews requested by the Client are considered extra work and will be charged as such (see extra work).

[reports] Any reports including reviews will be presented in the Consultant’s standard format unless the Client requests an alternative format.  Any administrative costs incurred in such requirements will be charged at the Consultant’s daily rate.

[fees] The fee for internet marketing services are as per the proposal document. Additional consultancy will be billed at the daily rate.

[payment terms] 14 days from presentation of invoice. 

[period of contract] Most products and projects will have set completion dates agreed at the outset of the project.  For ongoing or promotional projects the minimum practical contract period is one year in order to ensure a positive outcome for your business.  Following the minimum one year period, the contract can be terminated by either party at any time with one months notice in writing.

[expenses] Travelling expenses outside a range of 30 miles of the Consultant’s office (South Wales) are charged at 42 pence per mile.  The Client will be consulted for approval prior to any other expenses being incurred on their behalf.  Such expenses will be charged at cost if paid directly by the Client, if the Consultant is required to invoice there will be a 10% administration charge. Expenses will be invoiced as they are incurred.  Invoices for expenses are subject to payment on presentation of invoice.

[extra work] Any work carried out in addition to the proposal will be considered extra work.  Prior to any such work being carried out, a supplementary proposal will be issued and approved by the Client.

[acceptance] Instructions to commence the project and acceptance of the project brief includes acceptance of these terms and conditions. UK law applies.

[cancellation] In the event of cancellation by the Client prior to the completion of the consultancy, payment will be due for any work carried out pro rata to any activities or stages partly or fully completed as detailed in the project brief.

[changes] These terms and conditions may be subject to change at the discretion of the Consultant from time to time.

 

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